1. Shipping & Delivery Areas

We ship to most countries and regions worldwide, including the United States, Canada, the European Union, the United Kingdom, Australia, and more.

Countries & Regions We Do Not Ship To

Due to international shipping restrictions, we currently do not ship to the following countries/regions:

• Countries subject to international trade sanctions
• Remote areas with limited courier service coverage

If you are unsure whether we ship to your location, please contact us at jiangqingtrading@outlook.com before placing your order.

2. Shipping Methods & Costs

We offer the following shipping options for your convenience. All shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

Free Shipping Offer

Enjoy free standard shipping on all orders with a subtotal of $269.99 or more (before taxes and discounts). This offer applies to standard shipping only and is valid for all eligible shipping destinations.

3. Processing & Delivery Times

All delivery times are estimates and do not include order processing time. Please allow 1-3 business days for order processing, inspection, and packaging before shipment.

Important Notes:

• Delivery times may be delayed during peak seasons (e.g., holidays, sales events) or due to customs clearance, weather, or other unforeseen circumstances.
• International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These fees are not included in the product or shipping cost.

4. Order Tracking

Once your order is shipped, we will send a shipping confirmation email to the email address provided at checkout. This email will include your tracking number and a direct link to track your package in real time.

You can also track your order at any time by logging into your account on our website and accessing the "My Orders" section.

Please allow 24-48 hours for the tracking information to update after your order is shipped.

5. Lost, Damaged & Delayed Packages

6. Shipping Address & Responsibility

Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for lost or returned packages due to incorrect or incomplete address information provided by the customer.

If you need to modify your shipping address after placing your order, please contact us immediately within 24 hours. We cannot make changes to the address once the order has been shipped.